Customer Service ManagementMedium

Degraded performance of Cloud Products when selecting users or teams

20 February 2026

Original Source

This incident is recorded on Customer Service Management's public status page. The full incident history — including impact updates, affected components, and resolution — is available at the original source.

Status page: https://customer-service-management.status.atlassian.com

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CompanyCUSTOMER SERVICE MANAGEMENT

Published20 February 2026

Affected ServicesCustomer experience, Customer Service Management AI agent, Support website, Email request, Customer Service Management spaces, Customer profiles, Automation for Jira

Tags#statuspage #atlassian-csm #minor

Status Pagehttps://customer-service-management.status.atlassian.com

Incident URLhttps://stspg.io/mhf46d98r7ny