Jira Service ManagementCritical

Automations aren't triggering on work item creation, field updates, or comment additions

18 March 2026

Original Source

This incident is recorded on Jira Service Management's public status page. The full incident history — including impact updates, affected components, and resolution — is available at the original source.

Status page: https://jira-service-management.status.atlassian.com

View incident page ↗

CompanyJIRA SERVICE MANAGEMENT

Published18 March 2026

Affected ServicesJira Service Management Web, Service Portal, Opsgenie Incident Flow, Opsgenie Alert Flow, Opsgenie Incident Flow, Opsgenie Alert Flow, Jira Service Management Email Requests, Authentication and User Management, Purchasing & Licensing, Signup, Automation for Jira, Assist

Tags#statuspage #atlassian-jira-service-mgmt #critical

Status Pagehttps://jira-service-management.status.atlassian.com

Incident URLhttps://stspg.io/9f7zz880mxgg