Jira Service ManagementHigh

Some users in us-east-1 region unable to access Jira and JSM.

5 February 2026

Original Source

This incident is recorded on Jira Service Management's public status page. The full incident history — including impact updates, affected components, and resolution — is available at the original source.

Status page: https://jira-service-management.status.atlassian.com

View incident page ↗

CompanyJIRA SERVICE MANAGEMENT

Published5 February 2026

Affected ServicesJira Service Management Web, Service Portal, Opsgenie Incident Flow, Opsgenie Alert Flow, Opsgenie Incident Flow, Opsgenie Alert Flow, Jira Service Management Email Requests, Authentication and User Management, Purchasing & Licensing, Signup, Automation for Jira, Assist

Tags#statuspage #atlassian-jira-service-mgmt #major

Status Pagehttps://jira-service-management.status.atlassian.com

Incident URLhttps://stspg.io/xtnt42wdq8b8