All Postmortems

40 results · ATLASSIAN SUPPORT

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Atlassian SupportMedium

Users experiencing issues with login across Atlassian products

13 Apr 2026

#statuspage#atlassian-support#minor

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Atlassian SupportCritical

Confluence documentation and knowledge base is unavailable

2 Apr 2026

#statuspage#atlassian-support#critical

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Atlassian SupportMedium

Support Ticket creation is slow or partially impacted

17 Dec 2025

#statuspage#atlassian-support#minor

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Atlassian SupportMedium

Multiple customer sites have lost access to Support tickets

5 Dec 2025

#statuspage#atlassian-support#minor

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Atlassian SupportMedium

Atlassian Community is experiencing the slowness on Forums

6 Nov 2025

#statuspage#atlassian-support#minor

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Atlassian SupportMedium

Loom Users on Chrome Extension Encountering Video Saving Delays

8 Oct 2025

#statuspage#atlassian-support#minor

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Atlassian SupportHigh

Visibility of Support tickets and uploading attachments in Atlassian support portal is partially impacted

6 Oct 2025

#statuspage#atlassian-support#major

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Atlassian SupportMedium

Report of Customers not being able to view their Support requests on support.atlassian.com

17 Jun 2025

#statuspage#atlassian-support#minor

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Atlassian SupportMedium

Ticketing system incident

15 Aug 2024

#statuspage#atlassian-support#minor

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Atlassian SupportMedium

Chat Support Down

13 Aug 2024

#statuspage#atlassian-support#minor

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Atlassian SupportCritical

Some products are hard down

3 Jul 2024

#statuspage#atlassian-support#critical

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Atlassian SupportMedium

support.atlassian.com/requests Intermittently not loading

18 Apr 2024

#statuspage#atlassian-support#minor

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Atlassian SupportCritical

Unable to raise support tickets via Support Portal

5 Apr 2024

#statuspage#atlassian-support#critical

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Atlassian SupportMedium

Intermittent errors during login for some customers

6 Jul 2023

#statuspage#atlassian-support#minor

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Atlassian SupportCritical

Media capabilities degraded

15 May 2023

#statuspage#atlassian-support#critical

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Atlassian SupportHigh

Atlassian Support is slow / not loading pages. Customers may be impacted when creating tickets.

13 Apr 2023

#statuspage#atlassian-support#major

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Atlassian SupportCritical

Knowledge Base and Documentation Search Outage

22 Mar 2023

#statuspage#atlassian-support#critical

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Atlassian SupportMedium

Support tickets are erroneously reported as 'Resolved'

15 Mar 2023

#statuspage#atlassian-support#minor

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Atlassian SupportCritical

Preferences Center Outage

16 Feb 2023

#statuspage#atlassian-support#critical

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Atlassian SupportHigh

Attachments not appearing on support tickets - unable to view or download attachments

18 Jan 2023

#statuspage#atlassian-support#major

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